Shipping
ArtsChris ships worldwide from France via La Poste or Happy Post, always selecting the best shipping method for you. We offer combined shipping to reduce costs. With years of experience in shipping and packaging, ArtsChris ensures professional handling for all items, including fragile ones, for a safe journey.
- Shipping always includes a tracking number. If you require insurance, please let me know.
- ArtsChris does not profit from shipping costs and does not add extra fees for packing.
- Processing time: 2-4 days.
- Delivery time: 5-21 days. We appreciate your patience. If you need expedited delivery, please contact us.
If you haven't received your order: Please contact us first, and we will open a claim with the French post. Note that this process can take time; a parcel must be missing for 90 days from the shipment date before you can receive insurance money or a response to the claim. Fortunately, this is rare. Thank you for your patience.
Order damaged in transit: If the package is insured, report the damage and open a claim at your local post office as soon as possible. Make a detailed written report and, if possible, open the parcel in front of the delivery personnel to check the item's condition.
Import duties, taxes, and levies: These are not included in the price and are the buyer's responsibility. Please check with your country's customs office. For the United States, antiques over 100 years old are not taxed.