🔄 Returns & Refunds
At ArtsChris, each piece is carefully chosen and described with the utmost attention to detail. 🕊️
We understand that buying antiques online requires trust — and we want you to feel completely confident when shopping with us.
💬 Want to return an item?
If, for any reason, you are not fully satisfied with your purchase, you may request a return within 7 days of delivery.
Please contact us first at 📧 artschris.info@gmail.com with your order number and reason for the return. We’ll be happy to guide you through the process.
📦 Return Conditions
- Items must be returned in their original condition and packaging.
- Return shipping costs are the buyer’s responsibility, unless the item arrived damaged or there was an error on our part.
- We recommend using a tracked shipping service for added peace of mind.
- Once the item is received in good condition, a refund (excluding original shipping costs) will be issued within 2 business days.
- If the returned item is not in its original condition, any loss in value will be deducted from the refund or charged to the buyer.
❌ Cancellations
Cancellations are accepted.
You may request to cancel your order within 12 hours of purchase.
After this time, the order is considered confirmed and prepared.
⚠️ Please Note
Due to the unique and fragile nature of antique items, we do not offer exchanges.
If you have any doubts before placing your order, feel free to reach out — we’re always happy to answer questions or provide extra photos. 🤝
Our goal is for every item you receive to bring beauty, meaning, and satisfaction into your home.
If something isn’t right, we’ll do our best to make it so — with kindness, clarity, and care.
💌 Thank you for your trust.